5 Years Later: 5 Lessons Learned on the Journey of Building a PR Agency
- Beth Gast
- Oct 7, 2023
- 3 min read
The power of connection. The importance of trust. The intersection of PR and everyday llfe. The joy of serving clients. The wisdom of "you win some, you lose some."

As I sit down to reflect on the past five years of my journey, I’m filled with a profound sense of gratitude. When I made the decision to leave the corporate life behind and start my own PR agency, I had a whisper in my heart that told me it was time for a change. Looking back, I can confidently say it was one of the best decisions I’ve ever made. I want to share some of the valuable lessons I’ve learned on this incredible adventure, lessons that have not only shaped my professional life but also impacted my personal life.
1. The Power of Connection
In the whirlwind of our professional and personal lives, it’s easy to forget the simple yet deep truth that the heart knows things. It knows the importance of genuine connections. In the world of public relations, building and nurturing relationships is at the core of what we do. But these connections go far beyond the professional realm.
In these five years, I’ve come to realize that our world may seem fractured at times, but the desire for connection remains unwavering. Whether it’s in our personal lives or the business world, we all long to be seen and heard, to be valued and treated with respect. This yearning for connection transcends industries and backgrounds. It’s a universal truth that I’ve seen time and time again.
2. The Importance of Trust
Trust is the backbone of any successful PR agency, just as it is in our everyday lives. In my journey, I’ve learned that trust is not just about delivering results for clients. It’s about having faith in the work we do, believing in the power of communication to make a positive impact.
When I started my agency, I made a commitment to myself and my clients to always act with integrity and transparency. Trust in our industry isn’t something you can buy; it’s something you must earn. I’ve discovered that when you genuinely care about the success of your clients and work diligently to achieve their goals, trust naturally follows.
3. The intersection of PR and Everyday Life
Public relations may seem like a world reserved for media professionals and businesses, but its principles are deeply intertwined with our everyday lives. From the way we communicate with our loved ones to the relationships we form in our communities, the principles of PR have universal applications.
In my own life, I’ve found that the strategies I use to build my agency’s reputation are equally applicable in personal relationships. Listening actively, understanding perspectives, and communicating effectively have become not only my professional tools but also my personal ones. These skills have strengthened my connections with friends and family, making me a better communicator and a more empathetic person.
4. The Joy of Serving Clients
One of the most rewarding aspects of my journey has been the joy of serving clients. Every project, every campaign and every success story has reaffirmed my passion for this industry. When you put your heart into your work, it becomes more than a job; it becomes a mission to make a difference.
As a PR professional, I’ve had the privilege of working with diverse clients, each with unique stories to tell. Whether it’s helping a startup gain visibility or assisting a nonprofit in amplifying its impact, I’ve discovered that the heart knows when you’re on the right path. It beats with enthusiasm when you’re dedicated to serving others.
5. The Wisdom of “You Win Some, You Lose Some”
In the world of PR, just as in life itself, the adage “you win some, you lose some” holds profound wisdom. Over the years, I’ve learned that while you’ll undoubtedly win some clients, you’ll also experience losses along the way. It’s a natural part of the journey.
What’s essential, though, is to maintain faith that when one client relationship comes to an end, another door will open. It’s a powerful reminder that in the ebb and flow of our professional lives, opportunities for growth and success are always on the horizon. Every closed door is an opportunity for a new beginning.
As I continue down this road, I’m reminded that the heart knows things that the mind may not always comprehend. It knows the importance of connection, trust, the impact of PR on everyday life, and the wisdom of embracing both victories and setbacks. And for that, I’m more grateful than ever.
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